Security and Confidentially
To earn your trust, we promise that, on the site of Novotel Nha Trang, we will do everything we can to make the reservation process secure and to protect your personal information.
Collecting the information
You are asked to provide us with personal information in the following instances:
• When you reserve a hotel room or an airline ticket
• When you register on our site, subscribe to our site newsletter, or take part in a contest
• When you take part in a survey or if you contact us with a question or a problem
Use of the information
Your personal information is used solely:
• To complete and guarantee reservations you make on our site
• To simplify browsing and making reservations on our sites (recognition) and to provide the best service possible
• To perform statistical and other marketing analyses, exclusively internal to the Accor group, as part of our ongoing effort to improve service
• To inform you by e-mail, if you have so agreed when registering on our site, of our special offers and promotions, news about our site, and to reserve the special advantages you are entitled to.
Your personal information will, under no circumstances, be transmitted to a third party; it will remain exclusively reserved to internal use within the Accor group.
Modification of information
This information is collected and used by Accor to process your request. In case of incident, your file will receive special handling. In application of the French law of 6 January 1978 relative to information technology, computer files and freedom, you have the right to access and to modify your personal information.
All requests and claims should be addressed to:
Direction Générale Internet
33 avenue du Maine
Tour Maine Montparnasse
For more information on the French “Information Technology and Freedom” law, you may visit the CNIL website.
If you are already registered on our site, you can modify your personal data at any time by accessing your profile after entering your User ID.
When you visit our websites, a persistent cookie (a small text file) is created and saved on your computer’s hard drive. The cookie makes it possible to recognize you when you visit our site so that we can facilitate your browsing on the site and personalize your online experience (automatic recognition, etc.).
We also collect technical information on your computer each time you open a page during your visit to our sites. This information includes your IP (Internet Protocol) address, the operating system used, the type of browser, and the origin website address, as needed. We collect this information to improve the quality of your visit to our site and do not sell or transfer this information to third parties.
We use a Web site analytics tool called Xiti which provides a set of data and tracks how visitors use our site. When you visit our site, we create cookies to record and receive non personally identifiable information concerning your searches on the site. The Xiti tool enables us to improve your online experience and make our site more user friendly. It is never used to collect personal information pertaining to you and is never compared with your user profile if you are registered on our site.
Most browsers automatically accept these cookies, but you can delete them or have them automatically refused. As each browser is different, you should refer to the “Help” section on your browser toolbar to find out how to set your preferences regarding cookies. However, you may not be able to use certain features on our site if you choose not to accept cookies.
If you sign up on our site to receive our newsletters, we send you information by e-mail that we think will be of interest to you. To better meet your needs, we monitor the number of clicks on the hyperlinks in the newsletters.
If you no longer wish to receive our newsletters, you can unsubscribe at any time by clicking on the link provided at the end of the newsletter.
If you are registered on our site, you can unsubscribe at any time by modifying your personal data after entering your User ID.
You are currently connected to the hotel Novotel Nha Trang. By accessing this site, the user commits to the current conditions of use.
This site is edited by:
ACCOR SA, a public company with a capital of 700 317 363 €, Trade and Companies Registry of PARIS, under number B 602 036 444, with Intracommunity VAT no. FR 93 602 036 444 with a registered office located at 110 Avenue de France, 75013 PARIS, France Tel.: +33 (0)1 45 38 86 00
This site is hosted by :
Amazon Web Services, Inc.
P.O. Box 81226
Seattle, WA 98108-1226
For more information on the Accor group’s data protection policy, please see the Charter on the Protection
of Customer’s Personal Data
The site’s presentation and each element, including the domain name, trademarks, logos, brand names, drawings, illustrations, photographs, texts, graphics and other files found on this site, are protected by the current intellectual property laws and belong to the hotel Novotel Nha Trang and/or Accor SA or have been authorised for the use of the hotel Novotel Nha Trang and/or of Accor SA.
No element found on www.novotelnhatrang.com may be copied, reproduced, modified, reissued, loaded, altered, transmitted or distributed in any way whatsoever or in any form whatsoever, either partially or fully, without the prior written authorization of the hotel Novotel Nha Trang, except in the case of strictly personal, private and non-commercial use, without changing the current elements on the site.
The following must accompany all full or partial copies of the site’s content: ”
©Copyright Accor SA. ©Copyright hotel Novotel Nha Trang. The photographs used
on www.novotelnhatrang.com are non-binding.
Any other use of www.novotelnhatrang.com or the elements therein without express authorization would be considered an infringement upon the rights of the hotel Novotel Nha Trang and/or of Accor SA and indictable as counterfeit under articles L. 355-2 et seq. of the French Intellectual Property Code.
All clients, customers, prospects and partners have the non-exclusive, non-transferable and inalienable personal right to view the information found on www.novotelnhatrang.com for their own needs.
They may extract and/or reuse part of this site’s content for personal viewing purposes, as long as this extraction and/or reuse does not concern a substantial (either in terms of quality or quantity) portion of the site’s content. Moreover, it is prohibited to extract and/or reuse any of this site’s content repeatedly, even if the content is not substantial.
Any full or partial reproduction of the site for other means is strictly prohibited by articles L. 342-1 and L. 342-2 of the French Intellectual Property Code. It is also prohibited to communicate to the public all or part of the site’s content, in any form and to any audience whatsoever.
In particular, it is strictly prohibited to use this site’s content for commercial purposes.
For more information on the photographs used on www.novotelnhatrang.com, please see the Photo credits section.
All of the information accessible through this site is provided as is. The hotel Novotel Nha Trang gives no explicit or implicit guarantees and assumes no responsibility for the use of this information.
The user has sole responsibility for the use of this information.
The hotel Novotel Nha Trang reserves the right to edit this information at any time, in particular through updates to www.novotelnhatrang.com.
The user undertakes not to transmit any information on this site that would involve civil or legal liability and, in this respect, undertakes not to divulge any information that is illegal, libellous or against public order through this site.
The hotel Novotel Nha Trang does everything within its means to provide its users with the available information and/or tools that have been verified, but it cannot be held responsible for any errors, for a lack of available information and/or for the presence of viruses on www.novotelnhatrang.com.
Sites that are external to the hotel Novotel Nha Trang with hyperlinks to this site are not subject to the control of the hotel Novotel Nha Trang, which, as a consequence, declines all responsibility for their content. The user assumes full responsibility for use of these sites.
The creation of hyperlinks to www.novotelnhatrang.com, requires the prior written consent of the hotel Novotel Nha Trang.
For any comments on how www.novotelnhatrang.com works, please visit the Contact section and select “Comments concerning the www.novotelnhatrang.com site”.
Any messages sent through the Internet site are subject to interception and cannot be guaranteed as confidential until they reach us.
The photos used on this website are
All photographs and documents illustrating products on this site are not contractual Photo credits: © copyright
50 Tran Phu street, 652076 Nha Trang city, Khanh Hoa
Tel: +84 258 6256 900
Fax: +84 258 6256 901